Effective Date: Wednesday, November 27th, 2024

Welcome to The APO.CO! These Terms of Service govern your use of the services offered through our website (www.theapo.co), owned and operated by APO.CO, based in Ontario, Canada. By engaging our services, you agree to be bound by these Terms of Service.

For detailed information about the specific services we offer, please visit https://www.theapo.co/services.

1. Definitions

1.1 “Client” refers to the individual or business entity engaging with APO.CO for services.

1.2 “Services” refers to the Business Transformation Program, POC Accelerator Program, and Growth & Support Subscription offered by APO.CO.

1.3 “Agreement” refers to these Terms of Service, the client agreement (if applicable), and any other policies referenced herein.

2. Scope of Services

2.1 APO.CO provides professional business consulting and implementation services as outlined on our Services page.

2.2 Services are tailored to meet the specific needs of each client as defined during the engagement.

3. Client Responsibilities

3.1 Provision of Information: The Client agrees to provide accurate and complete information necessary for APO.CO to perform the Services.

3.2 Timely Communication: The Client must ensure prompt responses to APO.CO’s requests for input, feedback, or approvals.

3.3 Collaboration: Success depends on collaboration. The Client is responsible for engaging in workshops, strategy sessions, or any other required interactions as part of the service delivery process.

4. APO.CO Responsibilities

4.1 Service Delivery: APO.CO will perform the Services as described in the engagement agreement, following industry best practices and aligning with the objectives established during strategy sessions.

4.2 Confidentiality: APO.CO will maintain the confidentiality of all Client-provided information, as detailed in our Privacy Policy.

4.3 Compliance: APO.CO operates in compliance with the applicable laws of Ontario, Canada.

5. Payment Terms

5.1 Payment for Services must be made as agreed upon in the specific engagement or subscription agreement.

5.2 All fees are in Canadian Dollars (CAD) and may be subject to applicable taxes.

6. Refunds and Cancellations

6.1 Refunds are governed by the terms outlined in the respective service descriptions.

6.2 Clients may cancel services by providing written notice as specified in their engagement agreement.

6.3 APO.CO reserves the right to terminate or suspend services if a Client fails to fulfill their responsibilities under this Agreement.

7. Limitation of Liability

7.1 APO.CO will not be liable for indirect, incidental, or consequential damages resulting from the use of our services.

7.2 APO.CO’s total liability, in any case, will not exceed the fees paid by the Client for the specific service in question.

8. Intellectual Property

8.1 All tools, templates, frameworks, or other resources provided by APO.CO during service delivery remain the intellectual property of APO.CO and may not be reproduced, resold, or distributed without prior consent.

9. Governing Law and Dispute Resolution

9.1 These Terms of Service shall be governed by and construed in accordance with the laws of Ontario, Canada.

9.2 Any disputes arising out of or in connection with these Terms will first be addressed through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in Ontario.

10. Confidentiality

10.1 APO.CO will not disclose any confidential information obtained from the Client without prior written consent, except as required by law or necessary to deliver the agreed services.

11. Modifications to Terms of Service

11.1 APO.CO reserves the right to update or modify these Terms of Service at any time. Clients will be notified of significant changes.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at:

APO.CO - Digital Ventures

Email: anaoliveira@theapo.co

Location: Ontario, Canada

By engaging our services, you confirm that you have read, understood, and agree to these Terms of Service.